FAQs
1. How can I place an order on your website? To place an order, simply browse our products, add desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details. Once your order is confirmed, you will receive an email confirmation.
2. What payment methods do you accept? We accept major credit cards, debit cards, and other secure payment methods. Additionally, you may find specific payment options during the checkout process.
3. Can I modify or cancel my order after it has been placed? Unfortunately, we are unable to modify or cancel orders once they have been placed. Please double-check your order before confirming the purchase. If you encounter any issues, contact our customer support team for assistance.
4. How can I track my order? Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.
5. What is your return policy? We offer a hassle-free return policy. If you're not satisfied with your purchase, please contact our customer support team within two business days of receiving your order. Visit our Returns and Exchanges page for detailed instructions on returning items.
6. Are there any shipping charges? Shipping charges may apply and are calculated during the checkout process based on your location and the weight of the items in your order. We may offer free shipping promotions during certain periods, so keep an eye out for any ongoing offers.
7. Do you ship internationally? Yes, we do offer international shipping. Shipping rates and delivery times vary depending on the destination. International customers are responsible for any customs duties or taxes imposed by their respective countries.
8. How can I contact customer support? For any inquiries, concerns, or assistance, you can reach our customer support team through the "Contact Us" page on our website. We aim to respond to all queries promptly.