Return Policy

Everything Trendy Return Policy

Please read our return policy carefully to understand the guidelines and procedures.

  1. Returns Eligibility:

1.1 To be eligible for a return, the following conditions must be met: - The item(s) must be in its original condition, unused. - The return request must be initiated within 14 calendar days from the date of delivery. - The item(s) must be shipped back to us within 5 business days from the date of arrival.

1.2 Please note that the following items are not eligible for return or exchange, unless they are damaged or defective upon arrival: - Undergarments, including underwear and swimwear. - Final sale items or items marked as non-returnable on our website.

  1. Return Process:

2.1 Initiation of Return: - To initiate a return, please contact our customer support team within 14 calendar days from the date of delivery. You can reach us at info@everythingtrendy.co. - Provide your order number, a brief description of the reason for return, and any relevant supporting information.

2.2 Return Approval: - Once we receive your return request, our customer support team will review it and provide you with further instructions. - Approved returns will receive a return authorization (RA) number, which must be clearly marked on the return package.

2.3 Packaging and Shipment: - Pack the item(s) securely in the original packaging, or in a similar protective packaging to ensure they are not damaged during transit. - Include the original order invoice or a copy of it inside the package. - Ship the package back to us within 5 business days of the item's arrival. - You are responsible for the return shipping costs unless the return is due to our error or a defective item.

  1. Refund or Exchange:

3.1 Refund: - Upon receiving the returned item(s) and verifying their eligibility, we will process your refund within 5 business days. - The refund will be issued to the original payment method used for the purchase. - Please note that shipping fees are non-refundable.

3.2 Exchange: - If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer support team. - Exchanges are subject to availability. - If the requested exchange item is not available, we will issue a refund for the returned item(s) according to our refund policy.

  1. Damaged or Defective Items:

4.1 If you receive a damaged or defective item, please contact our customer support team immediately upon receipt. - Provide a clear description of the issue and, if possible, attach relevant photographs. - We will guide you through the return process and make arrangements for a replacement or refund, including covering the return shipping costs.

  1. Contact Us:

If you have any questions or need assistance with your return, please contact our customer support team:

Email: info@everythingtrendy.co

Note: Everything Trendy reserves the right to amend or update this return policy at any time without prior notice. It is your responsibility to review the policy periodically to stay informed about any changes.

Last Updated: Jan 1, 2023.

Thank you for choosing Everything Trendy. We appreciate your business and are committed to ensuring your satisfaction with our products and services.